Intro to Selling Do I need an iPhone to sell on Curtsy? How can I be successful on Curtsy? How do I get paid? How does selling work? How is Curtsy better than other resell apps? I'm new to selling, do you have any tips? What can I sell? What sells the best on Curtsy? Who pays for shipping? Can I list bundles or multiple items on a single listing? Does Curtsy charge a fee to sell? How do I delete a listing? How does listing work? How should I price my item? What are the listing requirements? What happens if my item is rejected? What items are not currently allowed on Curtsy? What items sell best on Curtsy? What kind of items can I list? Why are my items hidden after I haven't used Curtsy? Import From Other Apps Can I import from more than one resale platform? Can I update multiple imported listings at once? Do I need to keep the app open while my listings import? How do I change my shipping preferences on imported listings? How do I import my listings from other apps? How do I turn off my imported listings or disconnect a linked closet? How long does it take for my listings to import? How often are my imported listings updated? What is an imported listing? What's the selling fee for Imported Listings Where can I import my listings from? Who pays for shipping on imported listings? Luxury + Authentication How do payouts for luxury items work? How does authentication work? What are luxury brands?

What items are professionally authenticated? Can I counter offer? How do offers work for sellers? I got an offer. Should I accept? What happens after I accept an offer? What happens if I decline an offer? Where can I find my offers? After I ship, how long does it take to get to the buyer? Can I ship it from UPS or Fedex? Can I use my own box? Can I use USPS-provided "Flat Rate" boxes? Do you still offer shipping kits? How do I actually mail my packages with USPS? How does shipping work for sellers? How long do I have to ship? I need more time to ship. What does the shipping process look like? What if I don’t have a printer? What if I don’t have any boxes or envelopes? What’s the easiest way to ship? When do I get paid for my order? Why can’t I request a mailed shipping label anymore? Can I dispute a rating? Can I use my earnings to shop in the app? How can I find my Curtsy Wallet? How long does it take to transfer my earnings to my bank account? I transferred my earnings out of Curtsy but I don’t see them in my bank account. What are the fees for selling on Curtsy? What’s the difference between “Earnings” and “Credits” in my Curtsy Wallet? Why is the app asking me to pay to clear up an outstanding balance? Seller Tools, Stats & Reviews How are Positive Reviews Calculated? How does AutoPromote Work? How is Response Time Calculated? How is Time to Ship Calculated? What are private offers? What is a public price drop? What is quick promote? Need more help?