Standard Connectivity To enhance your everyday experience, our vehicles are equipped with seamless Connected Services, such as: Zeekr App = always check and control the status of your car remotely Onboard navigation = never lose your way, with the local maps stored in your vehicle Continuous system Over-The-Air updates = keep your car fresh with frictionless updates Over-The-Air Standard Connectivity To enhance your everyday experience, our vehicles are equipped with seamless Connected Services, such as: Zeekr App = always check and control the status of your car remotely Zeekr App = always check and control the status of your car remotely Onboard navigation = never lose your way, with the local maps stored in your vehicle Onboard navigation = never lose your way, with the local maps stored in your vehicle Continuous system Over-The-Air updates = keep your car fresh with frictionless updates Over-The-Air Continuous system Over-The-Air updates = keep your car fresh with frictionless updates Over-The-Air Zeekr App Start your journey even before you step foot inside your car through our app, packed with features that keep you informed and in control, so you’re always prepared. These include: Remote Control Battery Charging Remote Monitoring Digital Key (only for certain phone models that support this) Download on the App Store GET IT ON Google Play Start your journey even before you step foot inside your car through our app, packed with features that keep you informed and in control, so you’re always prepared. Battery Charging Battery Charging Remote Monitoring Remote Monitoring Digital Key (only for certain phone models that support this) Digital Key (only for certain phone models that support this) Zeekr Digital Keys Your key, reinvented — from Bluetooth convenience to ultra-precise UWB, ZEEKR Digital Keys let you unlock and start your car effortlessly, your way. Digital Key 1.0 - Bluetooth Key Supports Passive start of vehicle if Bluetooth connected in Zeekr App Supports selected/calibrated devices. List of devices available in FAQ at the bottom of the page. Digital Key 3.0 - UWB Key (Ultra Wide Band) Supports passive start, passive lock unlock (with a phone supporting UWB). No technical need of Zeekr App since key is stored in the phone Wallet. Optimized for iOS devices, supported on ZEEKR 7X (OS 2.1+), ZEEKR X (OS 1.4+) and ZEEKR 7GT. More information can be found in our FAQ section at the bottom of the page. Zeekr Digital Keys Your key, reinvented — from Bluetooth convenience to ultra-precise UWB, ZEEKR Digital Keys let you unlock and start your car effortlessly, your way. Digital Key 1.0 - Bluetooth Key Supports Passive start of vehicle if Bluetooth connected in Zeekr App Supports Passive start of vehicle if Bluetooth connected in Zeekr App Supports selected/calibrated devices. List of devices available in FAQ at the bottom of the page. Supports selected/calibrated devices. List of devices available in FAQ at the bottom of the page. Digital Key 3.0 - UWB Key (Ultra Wide Band) Supports passive start, passive lock unlock (with a phone supporting UWB). No technical need of Zeekr App since key is stored in the phone Wallet. Supports passive start, passive lock unlock (with a phone supporting UWB). No technical need of Zeekr App since key is stored in the phone Wallet. Optimized for iOS devices, supported on ZEEKR 7X (OS 2.1+), ZEEKR X (OS 1.4+) and ZEEKR 7GT. Optimized for iOS devices, supported on ZEEKR 7X (OS 2.1+), ZEEKR X (OS 1.4+) and ZEEKR 7GT. More information can be found in our FAQ section at the bottom of the page. Over-the-Air (OTA) software updates Always enjoy a vehicle at the cutting edge of technologies without needing a physical service visit, with future OTA software updates that will introduce the latest Connected features, improvements, and software enhancements. With enhanced user experience and capabilities, every drive will be better than the last. Over-the-Air (OTA) software updates Always enjoy a vehicle at the cutting edge of technologies without needing a physical service visit, with future OTA software updates that will introduce the latest Connected features, improvements, and software enhancements. With enhanced user experience and capabilities, every drive will be better than the last. Zeekr Connected Premium Package Experience digital luxury through our premium package: - Dedicated entertainment data for up to 5 hours of video and audio streaming. - Advanced navigation: Stay ahead with real-time traffic data and satellite map view, get precise last-mile guidance. - Zeekr Guard: Set a virtual boundary and receive alerts when your vehicle leaves or enters the area—or when its alarm is triggered. - Zeekr Entertainment - 24/7 video-on-demand personalised contents. - In-car HotSpot: Connect your personal device with ease. Experience digital luxury through our premium package: - Dedicated entertainment data for up to 5 hours of video and audio streaming. - Advanced navigation: Stay ahead with real-time traffic data and satellite map view, get precise last-mile guidance. - Zeekr Guard: Set a virtual boundary and receive alerts when your vehicle leaves or enters the area—or when its alarm is triggered. - Zeekr Entertainment - 24/7 video-on-demand personalised contents. - In-car HotSpot: Connect your personal device with ease. Smart EV Mobility Never worry about your EV journey with our Smart EV Mobility solutions, a seamless navigation experience, including effortless charging planning. We strive to offer you the easiest EV experience by suggesting optimal route with charging stations, minimizing charging time, eliminating range anxiety while driving, conveniently displaying driving range and predicting the charge level at destination. Smart EV Mobility Never worry about your EV journey with our Smart EV Mobility solutions, a seamless navigation experience, including effortless charging planning. We strive to offer you the easiest EV experience by suggesting optimal route with charging stations, minimizing charging time, eliminating range anxiety while driving, conveniently displaying driving range and predicting the charge level at destination. Smart Assistant Enjoy the pampering of a personal assistant ready to serve your needs at the switch of a button, turning your vehicle into your personal concierge. Our Smart Assistant with Voice Control brings digital luxury to your EV, offering voice interactions for a safer and connected driving experience. We give you instant access to information, effortless control of various vehicle functions, and reliable assistance, keeping your focus on the road while enjoying the convenience of voice-controlled features. The commands can also be on a granular level like “open rear left window by 50%”, “set voice navigation volume to 10”. It covers the most used features in the car, and more. Smart Assistant Enjoy the pampering of a personal assistant ready to serve your needs at the switch of a button, turning your vehicle into your personal concierge. Our Smart Assistant with Voice Control brings digital luxury to your EV, offering voice interactions for a safer and connected driving experience. We give you instant access to information, effortless control of various vehicle functions, and reliable assistance, keeping your focus on the road while enjoying the convenience of voice-controlled features. The commands can also be on a granular level like “open rear left window by 50%”, “set voice navigation volume to 10”. It covers the most used features in the car, and more. Entertainment & Streaming Forget about your phone, and indulge in your favorite music, podcasts, or shows, using your car to directly access your favorite providers. With access to top streaming and entertainment apps, your EV becomes more than a vehicle: it's your personal entertainment center on wheels. Productivity on-the-go Amplify your productivity, turning your cabin into your mobile office, thanks to the seamless integration of your calendar and conferencing apps. ​​ Stay on top of your work schedule, manage appointments, and join meetings without leaving your vehicle. ​ It allows you to turn your EV into a mobile office that caters to your professional needs.​ Digital Key Information Vehicle Entertainment Certification (KYC) in the Zeekr App Zeekr Connected Premium Package What are Zeekr Connected Services? Zeekr Connected Services provide an integrated suite of features designed to elevate and simplify your Mobility (driving and ownership) experience of Zeekr vehicles. We offer both Standard Connectivity, which is included with your vehicle purchase for four years from the first day of activation, and Premium Package available for an annual fee. What features are included in the Premium Package? Experience digital luxury through our premium package: - Dedicated entertainment data for up to 5 hours of video and audio streaming. - Advanced navigation: Stay ahead with real-time traffic data and satellite map view, get precise last-mile guidance. - Zeekr Guard: Set a virtual boundary and receive alerts when your vehicle leaves or enters the area—or when its alarm is triggered. - Zeekr Entertainment - 24/7 video-on-demand personalised contents. - In-car HotSpot: Connect your personal device with ease. What should I do if I sell my Zeekr vehicle? If you decide to sell your Zeekr vehicle, we recommend you reset the vehicle's infotainment system to its factory settings, ensuring all personal data and preferences are removed. What features come with the Standard Connectivity included in my vehicle purchase? The Standard Connectivity, included with your Zeekr EV for four years from the first day of activation, offers, among many, the following features: • Zeekr App: Always check and control the status of your car remotely. • Onboard navigation: Never lose your way with local maps stored directly in your vehicle. • Continuous system Over-The-Air updates: Keep your car up-to-date with seamless Over-The-Air updates. Are there any additional fees for the Premium Connected Package? The Premium Connected Package is available for an annual subscription fee. See your Zeekr App for more details. Which phones and vehicles are approved for the Digital Key 1.0 feature in the Zeekr App? The Digital Key 1.0 feature, allowing your phone to function as a vehicle key, is designed for the highest quality and security experience. This feature is compatible with specific approved phone models. The list of approved phones includes (in alphabetical order and please note the vehicle models per device ): Apple • Apple iPhone 8 Plus ( 001 & X ) • Apple iPhone X ( 001, X & 7X ) • Apple iPhone XS ( 001, X & 7X ) • Apple iPhone XS Max ( 001 & X ) • Apple iPhone XR ( 001 & X ) • Apple iPhone 11 ( 001, X & 7X ) • Apple iPhone 11 Pro ( 001 & X ) • Apple iPhone 11 Pro Max ( 001 & X ) • Apple iPhone SE 2 (2nd generation) ( 001 & X ) • Apple iPhone 12 ( 001, X & 7X ) • Apple iPhone 12 Mini ( 001 & X ) • Apple iPhone 12 Pro ( 001 & X ) • Apple iPhone 12 Pro Max ( 001 & X ) • Apple iPhone 13 ( 001, X & 7X ) • Apple iPhone 13 Mini ( 001 & X ) • Apple iPhone 13 Pro ( 001 & X ) • Apple iPhone 13 Pro Max ( 001, X & 7X ) • Apple iPhone SE 3 (3rd generation) ( 001 & X ) • Apple iPhone 14 ( 001, X & 7X ) • Apple iPhone 14 Plus ( 001 & X ) • Apple iPhone 14 Pro ( 001 & X ) • Apple iPhone 14 Pro Max ( 001, X & 7X ) • Apple iPhone 15 ( 001, X & 7X ) • Apple iPhone 15 Plus ( 001 & X ) • Apple iPhone 15 Pro ( 001 & X ) • Apple iPhone 15 Pro Max ( 001, X & 7X ) • Apple iPhone 16 ( 001, X & 7X ) • Apple iPhone 16 Plus ( 001 & X ) • Apple iPhone 16 Pro ( 001 & X ) • Apple iPhone 16 Pro Max ( 001 & X ) Fairphone • Fairphone 5 ( 001 & X ) Google • Google Pixel 6a ( 001 & X ) • Google Pixel 7 ( 001, X & 7X ) • Google Pixel 8 ( 001, X & 7X ) • Google Pixel 9 ( 001 & X ) Honor • Honor 90 ( 001 & X ) • Honor Magic V3 ( 001 & X ) Huawei • Huawei P20 Pro ( 001 & X ) OnePlus • OnePlus 11 ( 001 & X ) • OnePlus 12 ( 001, X & 7X ) • OnePlus 12R ( 001, X & 7X ) • OnePlus 13 ( 7X ) • OnePlus 15 ( 7X ) Samsung • Samsung Galaxy A42 ( 001, X & 7X ) • Samsung Galaxy A52 5G ( 001 & X ) • Samsung Galaxy A54 ( 001 & X ) • Samsung Galaxy A54 5G ( 001, X & 7X ) • Samsung Galaxy A55 ( 001, X & 7X ) • Samsung Galaxy A73 ( 001, X & 7X ) • Samsung Galaxy Note 20 Ultra 5G ( 001 & X ) • Samsung Galaxy S9 ( 001 & X ) • Samsung Galaxy S9 Plus ( 001 & X ) • Samsung Galaxy S10 ( 001 & X ) • Samsung Galaxy S10 Plus ( 001 & X ) • Samsung Galaxy S20 FE 5G ( 001 & X ) • Samsung Galaxy S21 ( 001 & X ) • Samsung Galaxy S21 FE ( 001 & X ) • Samsung Galaxy S21 Plus ( 001 & X ) • Samsung Galaxy S21 Ultra ( 001, X & 7X ) • Samsung Galaxy S22 ( 001, X & 7X ) • Samsung Galaxy S22 Ultra ( 001, X & 7X ) • Samsung Galaxy S23 FE ( 001 & X ) • Samsung Galaxy S23 Plus ( 001, X & 7X ) • Samsung Galaxy S23 Ultra ( 001, X & 7X ) • Samsung Galaxy S24 ( 001, X & 7X ) • Samsung Galaxy S24 Plus ( 001 & X ) • Samsung Galaxy S24 Ultra ( 001, X & 7X ) • Samsung Galaxy S25 ( 001 & X ) • Samsung Galaxy Z Fold 4 ( 001 & X ) • Samsung Galaxy Z Fold 5 ( 001 & X ) • Samsung Galaxy Z Fold 6 ( 001 & X ) • Samsung Galaxy Z Flip 4 ( 001 & X ) • Samsung Galaxy Z Flip 5 ( 001, X & 7X ) Sony • Sony Xperia 1 II ( 001 & X ) • Sony Xperia 1 III ( 001 & X ) Xiaomi • Xiaomi 12C ( 001 & X ) • Xiaomi 14 ( 001 & X ) • Xiaomi 14T Pro ( 001 & X ) • Xiaomi Poco F6 ( 001 & X ) To ensure the best experience, we regularly update the list of approved phones after rigorous testing and validation. How do I install the Digital Key 3.0? Digital Key 3.0 is found in Mobile app. My Car -> Vehicle & Security -> My Keys User is redirected to Apple Wallet where Key will be stored. After installation, the key is located in Apple Wallet. To configure settings for the key /such as walk-away-locking and approach-unlocking – Go to the key in your wallet. To link the key to a User Profile . Bind an account in Zeekr App. Via Infotainment screen: Go to User profile – Key Management Scan QR code and follow instructions Note: Not available in Zeekr X – coming in OS1.5 Which phones and vehicles are approved for the Digital Key 3.0 feature in the Zeekr App? Use your phone as a key. If your car/device supports Digital Key 3.0, you can enjoy seamless passive entry/start. Go on adventure with only your Apple Watch to control the car. Available for X, 7X and 7GT Designed for the Apple ecosystem , Digital Key 3.0 is supported on iPhone XS and newer running iOS 17.2.1 or later , and Apple Watch Series 5 and above running watchOS 10.1 or later . Feature availability depends on device hardware. Devices without Ultra Wideband (UWB) support will use NFC-based Digital Key functionality . Please verify your device’s hardware capabilities with the manufacturer to ensure access to all features. How do I activate Zeekr Connected Services in my vehicle? You can activate the Standard Connected Package features through your vehicle's onboard infotainment system and logging in through the Zeekr app.

Which phones are approved for the Digital Key feature in the Zeekr App? The Digital Key feature, allowing your phone to function as a vehicle key, is designed for the highest quality and security experience. This feature is compatible with specific approved phone models. The list of approved phones includes (in alphabetical order and please note the vehicle models per device ): Apple • Apple iPhone 8 Plus ( 001 & X ) • Apple iPhone X ( 001, X & 7X ) • Apple iPhone XS ( 001, X & 7X ) • Apple iPhone XS Max ( 001 & X ) • Apple iPhone XR ( 001 & X ) • Apple iPhone 11 ( 001, X & 7X ) • Apple iPhone 11 Pro ( 001 & X ) • Apple iPhone 11 Pro Max ( 001 & X ) • Apple iPhone SE 2 (2nd generation) ( 001 & X ) • Apple iPhone 12 ( 001, X & 7X ) • Apple iPhone 12 Mini ( 001 & X ) • Apple iPhone 12 Pro ( 001 & X ) • Apple iPhone 12 Pro Max ( 001 & X ) • Apple iPhone 13 ( 001, X & 7X ) • Apple iPhone 13 Mini ( 001 & X ) • Apple iPhone 13 Pro ( 001 & X ) • Apple iPhone 13 Pro Max ( 001, X & 7X ) • Apple iPhone SE 3 (3rd generation) ( 001 & X ) • Apple iPhone 14 ( 001, X & 7X ) • Apple iPhone 14 Plus ( 001 & X ) • Apple iPhone 14 Pro ( 001 & X ) • Apple iPhone 14 Pro Max ( 001, X & 7X ) • Apple iPhone 15 ( 001, X & 7X ) • Apple iPhone 15 Plus ( 001 & X ) • Apple iPhone 15 Pro ( 001 & X ) • Apple iPhone 15 Pro Max ( 001, X & 7X ) • Apple iPhone 16 ( 001, X & 7X ) • Apple iPhone 16 Plus ( 001 & X ) • Apple iPhone 16 Pro ( 001 & X ) • Apple iPhone 16 Pro Max ( 001 & X ) Fairphone • Fairphone 5 ( 001 & X ) Google • Google Pixel 6a ( 001 & X ) • Google Pixel 7 ( 001, X & 7X ) • Google Pixel 8 ( 001, X & 7X ) • Google Pixel 9 ( 001 & X ) Honor • Honor 90 ( 001 & X ) • Honor Magic V3 ( 001 & X ) Huawei • Huawei P20 Pro ( 001 & X ) OnePlus • OnePlus 11 ( 001 & X ) • OnePlus 12 ( 001, X & 7X ) • OnePlus 12R ( 001, X & 7X ) • OnePlus 13 ( 7X ) • OnePlus 15 ( 7X ) Samsung • Samsung Galaxy A42 ( 001, X & 7X ) • Samsung Galaxy A52 5G ( 001 & X ) • Samsung Galaxy A54 ( 001 & X ) • Samsung Galaxy A54 5G ( 001, X & 7X ) • Samsung Galaxy A55 ( 001, X & 7X ) • Samsung Galaxy A73 ( 001, X & 7X ) • Samsung Galaxy Note 20 Ultra 5G ( 001 & X ) • Samsung Galaxy S9 ( 001 & X ) • Samsung Galaxy S9 Plus ( 001 & X ) • Samsung Galaxy S10 ( 001 & X ) • Samsung Galaxy S10 Plus ( 001 & X ) • Samsung Galaxy S20 FE 5G ( 001 & X ) • Samsung Galaxy S21 ( 001 & X ) • Samsung Galaxy S21 FE ( 001 & X ) • Samsung Galaxy S21 Plus ( 001 & X ) • Samsung Galaxy S21 Ultra ( 001, X & 7X ) • Samsung Galaxy S22 ( 001, X & 7X ) • Samsung Galaxy S22 Ultra ( 001, X & 7X ) • Samsung Galaxy S23 FE ( 001 & X ) • Samsung Galaxy S23 Plus ( 001, X & 7X ) • Samsung Galaxy S23 Ultra ( 001, X & 7X ) • Samsung Galaxy S24 ( 001, X & 7X ) • Samsung Galaxy S24 Plus ( 001 & X ) • Samsung Galaxy S24 Ultra ( 001, X & 7X ) • Samsung Galaxy S25 ( 001 & X ) • Samsung Galaxy Z Fold 4 ( 001 & X ) • Samsung Galaxy Z Fold 5 ( 001 & X ) • Samsung Galaxy Z Fold 6 ( 001 & X ) • Samsung Galaxy Z Flip 4 ( 001 & X ) • Samsung Galaxy Z Flip 5 ( 001, X & 7X ) Sony • Sony Xperia 1 II ( 001 & X ) • Sony Xperia 1 III ( 001 & X ) Xiaomi • Xiaomi 12C ( 001 & X ) • Xiaomi 14 ( 001 & X ) • Xiaomi 14T Pro ( 001 & X ) • Xiaomi Poco F6 ( 001 & X ) To ensure the best experience, we regularly update the list of approved phones after rigorous testing and validation. Can I control my Zeekr EV remotely using the Zeekr App? Yes, with the Zeekr Connected Companion app, which is part of the Standard Connected Package, you can control various functions of your vehicle remotely, such as locking/unlocking doors and checking the battery status. Can I share my Zeekr App access with other members of my family? Yes, you can share access with trusted members of your family. However, ensure they download the app on their approved devices and follow the guided process to gain access. Remember, for features like Digital Key, only approved phone models will be fully functional. How secure are Zeekr Connected Services? At Zeekr, security is paramount. Both our Standard Connectivity and Premium Package employ advanced encryption and security protocols to ensure that your data and vehicle controls are protected from unauthorized access. What is the "privacy mode" and how do I activate it? The "privacy mode" is a feature designed to prioritize and enhance your personal data protection while using Zeekr Connected Services. When activated, certain data transmissions between your vehicle and our servers may be limited or paused to ensure utmost privacy. To activate "privacy mode", simply navigate to the central display menu inside your Zeekr vehicle. There, you'll find an option for "privacy mode" which you can enable or disable as per your preference. Please note that while "privacy mode" enhances data privacy, certain Zeekr Connected Services features may be limited or unavailable when this mode is active. How does Zeekr handle my data and personal information with these services? We prioritize your privacy at Zeekr. All data and personal information collected through both Standard Connectivity and Premium Package are stored and processed in compliance with stringent data protection regulations. For a detailed overview, please review our Privacy Policy available on our official website, on our vehicles, and on our app. What if I face any issues or challenges with the Connected Services? If you experience any issues with either the Standard Connectivity or Premium Package, we recommend first consulting the troubleshooting section in your vehicle's user manual. Should the problem persist, our dedicated customer support team is available to assist you further. How does Zeekr handle areas with poor network connectivity? Our Standard Connectivity features, such as onboard navigation, are designed to function seamlessly even in areas with limited or no network connectivity. For Premium Package that require an active internet connection, performance may vary based on the strength and stability of the network signal. Does Zeekr Connected Services require an active internet connection? While many of the Standard Connectivity features can function without an active internet connection, certain functionalities of the Premium Package, such as Smart EV Mobility and Entertainment & Streaming, require an active connection to deliver the full experience. Is there customer support available if I have technical issues with the service? Absolutely! Our dedicated customer support team is always ready to assist you with any technical issues or questions you might have about Zeekr Connected Services. You can reach out through the app, our official website, or the contact number provided in your vehicle's user manual. Who needs to complete the Vehicle Entertainment Certification? Certification is only required if: You own a Zeekr vehicle (it does not apply if you only have the app). You own a Zeekr vehicle (it does not apply if you only have the app). You are the Primary Driver/Owner of the vehicle. Secondary users or co-drivers do not need to complete the certification. You are the Primary Driver/Owner of the vehicle. Secondary users or co-drivers do not need to complete the certification. Where do I complete the certification? The certification is completed on a secure Vodafone webpage , managed by Vodafone or their local partners. You will be automatically redirected there from the Zeekr App. Note: This step takes place outside the Zeekr environment , and is fully managed by Vodafone. Please make sure you are logged in with your Zeekr account Will I need to enter my credit or debit card? In some countries, Vodafone may ask for a credit or debit card for identity verification purposes. · You will not be charged · The card is used only to verify identity · If prompted, enter your card details and follow the on-screen instructions What if I don’t complete the certification? Even if you’re currently using Premium features, some services may stop working as expected after the next OTA update. This may include: · Hotspot functionality · Audio streaming · Zeekr Guard features · Voice assistant Don’t change the pre-filled email address . Don’t change the pre-filled email address . Always enter your phone number without leading 0 . Always enter your phone number without leading 0 . If you skip validation, you can go back to your IITC account later and click “Validate Account” . If you skip validation, you can go back to your IITC account later and click “Validate Account” . Why is this certification required? To ensure a secure, compliant connected experience, our mobile data provider Vodafone requires you to complete a one-time identity verification . This process follows standard regulations used across the electronic communication industry to protect your data and prevent fraud. How do I complete the certification? Open the Zeekr App and tap “IITC KYC” (Wait up to 20 seconds for the page to load) Open the Zeekr App and tap “IITC KYC” (Wait up to 20 seconds for the page to load) Select your home country Select your home country Fill in your details: Phone number (enter without leading zero, e.g. 612345678) Email (pre-filled — do not change this) Fill in your details: Phone number (enter without leading zero, e.g. 612345678) Phone number (enter without leading zero, e.g. 612345678) Email (pre-filled — do not change this) Email (pre-filled — do not change this) Enter the SMS code sent to your phone If incorrect, tap “Resend Code” and enter the new one Enter the SMS code sent to your phone If incorrect, tap “Resend Code” and enter the new one If incorrect, tap “Resend Code” and enter the new one Accept the terms and check all required boxes Accept the terms and check all required boxes Tap “Create Account” and wait for the confirmation screen Tap “Create Account” and wait for the confirmation screen How do I know the certification is complete? Once your entertainment data package is activated and the system shows certification as complete, you’re done. Troubleshooting tips If the page won’t load, wait 20–30 seconds and try again If the page won’t load, wait 20–30 seconds and try again If you see “Vodafone account is being created”, wait and retry If you see “Vodafone account is being created”, wait and retry If you have no connectivity after an update: Make sure certification is completed Check your data package is still active Restart your DHU or TCAM in the vehicle settings If issues persist, restart your DHU or TCAM in the vehicle settings. If you have no connectivity after an update: Make sure certification is completed Make sure certification is completed Check your data package is still active Check your data package is still active Restart your DHU or TCAM in the vehicle settings Restart your DHU or TCAM in the vehicle settings If issues persist, restart your DHU or TCAM in the vehicle settings. If issues persist, restart your DHU or TCAM in the vehicle settings. Please view the User Manual here . Where can I buy the Premium Package? The Premium Package that is applicable to you will be available under 'My Service' tab in the Zeekr App. What is the price & validity for being a Premium Package customer? Please see your Zeekr App for exact pricing. What are the pre-requisites to have Premium Package? Your vehicle should be on latest Software version and you should have signed up for Vehicle Enterntainment Certification (on the "My Services" tab in the Zeekr App). How do I raise questions about my connectivity? You can of course reach our customer care center or raise your non-time crititcal questions in the Builders function in the Zeekr App.